Terms of sale

These terms apply to purchases from MeruSoko through this website.

Prices and payment

Prices are in Tanzanian Shillings (TSh). An order is confirmed only after we have received and verified your full payment. If an item becomes unavailable after you pay, we will offer an alternative or a full refund.

Digital products (software licences)

Licence keys and activation details are sent to the email address you give at checkout, normally within working hours after payment is confirmed. Because licence keys cannot be "returned" once revealed, they are not refundable after delivery unless the key does not work and we cannot replace it.

Domains and hosting

Domains are registered in the customer's name subject to availability. If your chosen name is taken we will contact you before registering. Hosting is provided for the term purchased and must be renewed to continue.

Physical items and vehicles

Delivery times, costs and warranty for physical goods and vehicles are agreed with you before payment. Vehicle prices may change with exchange rates, shipping and import charges until a written agreement is signed.

Contact

Questions or complaints: +255 655 450 455 · orders@merusoko.co.tz.