Privacy Policy

MeruSoko (“we”), Arusha, Tanzania, is the data controller for personal data collected through this website. This policy explains how we handle your data in line with Tanzania's Personal Data Protection Act, 2022.

What we collect

• Order details: name, phone number, email address, order notes and items purchased.
• Payment confirmation details you give us: payment method, transaction ID and payer name or number. We never ask for your mobile money PIN.
• Enquiries you send about items (name, phone, message).
• A session cookie that keeps your cart working. We do not use advertising trackers.

Why we use it (lawful basis)

We use your data to process and deliver your order, confirm payments, send licence keys and receipts, and answer your enquiries. The lawful basis is the performance of a contract with you, and our legal obligations for accounting and tax records.

Sharing

We do not sell your data. We share only what is needed with service providers that help us deliver your order — for example domain registries when registering a domain in your name, and our hosting provider that stores this website.

Cross-border transfers

This website is hosted by a provider whose servers may be located outside Tanzania. Data is transferred with appropriate safeguards as required by the Act.

How long we keep it

Order records are kept for as long as required for accounting and tax purposes (normally up to 5 years), then deleted. Enquiries are deleted when no longer needed.

Your rights

You may ask to access, correct or delete your personal data, or object to its use. Contact us using the details below.

Complaints

If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commission (PDPC) of Tanzania.

Contact / Data Protection Officer

allymrimbo@gmail.com · +255 655 450 455